Brett was great to speak with over the phone. He listened and suggested 2 options. His response time to when he could assist was the very next day. I guess this may depend on his prior commitments and maybe I got very lucky. He was even better when we met. He was not in a rush and took the time to walk the house perimeter with me to get all the information he could. During his application he discovered an issue with mice as well as he wasps and bees I called him about. The opening in the exterior overhang had gone unnoticed for years. I was managing the mice internally, but now the cause has been addressed. I was very happy Brett’s guarantee and with his price. I would gladly recommend Brett and his services to friends and family. It was a great experience.